Privacy Policy
Last Updated: January 2026
Enable.net.au ("we," "us," "our," or "Company") operates the Neosurf Casino Australia website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all related pages, subdomains, and mobile applications (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using enable.net.au, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily provide it through contact forms, newsletter subscriptions, or account creation, including your name, email address, and phone number.
- Technical Information: Your IP address, browser type, operating system, pages visited, time and date of visits, and referring URLs.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to recognize you and enhance your experience.
- Usage Data: Information about how you interact with our Site, including clicks, scrolls, search queries, and content preferences.
- Device Information: Details about the device(s) you use to access our Site.
How We Use Information
We use the information we collect for the following purposes:
- Affiliate Tracking: To track referrals and commissions from casino partners and affiliated operators.
- Analytics and Performance: To analyze Site traffic, user behavior, and engagement patterns to understand how our audience interacts with our content.
- Site Improvement: To improve Site functionality, user experience, and content relevance.
- Marketing and Communications: To send promotional emails, newsletters, and marketing materials (with your consent where required).
- Fraud Prevention: To detect, prevent, and address fraudulent activities and security issues.
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
Cookie Policy
We use cookies and similar tracking technologies to enhance your browsing experience. The types of cookies we use include:
- Essential Cookies: Required for Site functionality and security.
- Analytics Cookies: Used to understand how visitors use our Site (e.g., Google Analytics).
- Marketing Cookies: Used to track affiliate referrals and measure campaign performance.
- Third-Party Cookies: Set by external partners for tracking and advertising purposes.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Site functionality and your ability to access certain features.
Third-Party Links
Our Site contains links to third-party websites, including casino operators and affiliate partners. We are not responsible for the privacy practices, content, or operations of these external sites. We strongly encourage you to review their privacy policies before providing any personal information or engaging in transactions.
When you click on links to external casinos or gambling platforms, you leave our Site and enter their domain. We have no control over their data collection, use, or security practices. Your interactions with these third parties are governed by their respective privacy policies and terms of service.
Your Rights
Under Australian Privacy Law (Privacy Act 1988) and relevant privacy regulations, you have the following rights:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request correction of inaccurate, incomplete, or out-of-date information.
- Deletion: You may request deletion of your personal information (subject to legal obligations).
- Opt-Out: You may opt out of marketing communications and certain data collection practices.
- Complaint: You may lodge a privacy complaint with the Office of the Australian Information Commissioner (OAIC).
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally:
- Personal information provided through contact forms is retained for 12 months after last interaction.
- Affiliate tracking data is retained for a period determined by our affiliate partners' requirements and applicable law.
- Analytics data is typically retained for 26 months (or as configured in third-party tools).
- Cookie data is retained according to individual cookie expiration settings.
When information is no longer needed, we securely delete or anonymize it. However, we may retain certain information where required by law or for legitimate business purposes.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
We will respond to your inquiry within 30 days (or as required by applicable law). If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
This Privacy Policy is effective as of January 2026 and may be updated periodically. We will notify you of material changes by posting the updated policy on our Site with an updated "Last Updated" date.